Paul Irish

—- Original Message —–
From: Paul Irish
Date: Wed, 14 Feb 2007 08:47:28 -0500
To: support@reservationless-plus.com
Subject: hold music

This hold music is infuriating. It makes me want to convince the entire PM team to use a different provider.
In addition to the all-to-often marketing messages, the music choice is terrible. The wailing guitar solo is loud and conspicuous.
I think the volume of all of it could be toned down quite a bit.

Anyway, though I write this in a state of frustration, I hope this feedback is received and digested with understanding. :)

Cheers

—–Original Message—–
From: Wright, Crystal
Sent: Wednesday, February 14, 2007 9:34 AM
To: paul.irish
Cc: QCD
Subject: RE: hold music - Thread:326586

Paul thank you for your feedback, we have provided your feedback to our
Marketing Department. Have a great day.

Crystal Wright
Quality Supervisor

On 2/14/07, Brown, Hattie wrote:

Our marketing department is working to change this ASAP. The messages
will rotate every 90 seconds (and be different) and the music will
change out every few weeks.

Damn straight.

Paul Irish me